PawZee ("us", "we", or "our") operates the PawZee application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service. We are committed to your privacy and aim to collect only the minimum information necessary to provide our services.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Our Privacy Philosophy
We believe in privacy and user control. Our app is designed to facilitate direct communication and scheduling between you and your dog walker. We intentionally limit the data we collect and store. We do not require last names or email addresses, giving you the option to remain semi-anonymous within our system.
Information Collection and Use
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information. We keep this to a minimum:
- First Name: To identify you in the app. A last name is not required.
- Phone Number: Used solely for direct communication with your walker regarding service.
- Address: Used as the location for dog walks.
- Email Address: This is optional and used only if you choose to provide it for communication.
Dog Information
We also collect information about your dog(s) to provide the best care, including:
- Name
- Breed
- Age & Weight (Optional)
- Special needs or notes
- Photos (Optional)
Usage Data & Location Data
During a walk, we collect the walk's route to provide you with a detailed report. This includes:
- GPS coordinates of the walk path ("Route Data").
- Timestamps and locations of events during the walk (e.g., poo/pee breaks).
This data is collected only while a walk is actively in progress via the walker's device.
Decentralized Features & Third-Party Payments
Our Service is designed to be a facilitator. We do not process payments directly. When you use payment links for services like Venmo, Cash App, PayPal, Zelle, or Stripe, you are interacting directly with that third-party service, and you are subject to their privacy policy. We do not see, process, or store any of your financial information. Our contact features similarly connect you directly with your walker, minimizing the data stored within the app itself.
Data Retention and Deletion
We believe you should have control over your data. In the event that you are removed as a client from the app, we are committed to deleting all records of your personal information from our database. This includes your name, contact information, and any associated walk history, ensuring no trace of your personal info is retained in our system.
Security of Data
Your information is securely stored using Firebase, a platform by Google. While no method of transmission over the Internet is 100% secure, we rely on Firebase's robust security measures to protect your data.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us.